SHIPPING POLICY

Last Updated: September 2026

Thank you for shopping with ISOLYTH.

Order Processing

All orders are processed within 1–5 business days after purchase. During product launches, restocks, holidays, or periods of high demand, processing times may be longer.

Customers will receive a shipping confirmation email with tracking information once their order has been shipped.

Shipping Times

Estimated shipping times:

• United States: 3–7 business days

• International: 7–21 business days (if available)

Shipping times are estimates and are not guaranteed.

Tracking

Once your order ships, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.

Incorrect Addresses

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the package is returned to us, the customer may be responsible for additional shipping costs to have the order reshipped.

Lost or Stolen Packages

ISOLYTH is not responsible for packages marked as delivered by the shipping carrier.

If you believe your package has been lost or stolen, please contact the shipping carrier directly. We will do our best to assist when possible.

Delays

ISOLYTH is not responsible for shipping delays caused by:

• Weather

• Carrier delays

• Customs processing

• Holidays

• Other circumstances outside our control

Contact

For questions regarding your order, contact us at:

isolythus@gmail.com